Resume

Work
Experiences

Dec 2023 - Present

UIUX Designer

Skill Quotient Technologies Sdn. Bhd.
(A Skill Quotient Group of companies)

Designed Phase 1 of the SMARTeIS Platform (Smart Electronic Invoicing System) based on business requirements, integrating IRBM SDK to facilitate the transition to e-invoicing
Currently working on new product for Cybersecurity - Vulnerability Management Tools
Developed and delivered prototypes and high-fidelity wireframes to clearly communicate the product workflow and user experience
Collaborated effectively with product owners, business analysts, and engineering teams to deliver the product successfully, ensuring alignment with business goals and technical specifications
Conducted comprehensive UI/UX audits and reviews to ensure the final product adhered to design standards and provided a cohesive, user-friendly experience
Built and maintained a design system in Figma, ensuring consistent visual design and user experience across the product
Guided and mentored junior designer
Provided ad-hoc support to cross-functional teams, contributing to the successful execution of various projects as needed

Dec 2022 - Dec 2023

Freelance Designer

Focus on developing myself through online learning and freelancing. Some of the projects I did:

Successfully designed and developed a medical equipment company website with SEO keyword settings
Successfully design a product catalog for a medical equipment company for sales and marketing purposes
Designed product packaging for SMEs in the F&B sector
Plan, create, and publish copywriting for social media
Understand and communicate with customers and provide good customer service

Jan 2021 - Nov 2022

UIUX Designer - Assistant Manager

Transforming Customers Journey, CIMB Bank Berhad

Successfully increased application submissions through application by 33% in 2022
Successfully revamped UI UX for submission status interface and reduced the number of emails for submission status manual checking in 2022 by 80%
Successfully developed mock-up screens, prototypes, and low and high-fidelity wireframes to showcase the complete workflow
Successfully coordinated UX/UI research, identified pain points faced by users
Successfully created low and high-fidelity wireframes for STAR revamp
Successfully conduct research to identify the challenges faced by users. Analyze and synthesize research data and present to key stakeholders
Collaborated with design lead, product owners, business analyst, and developers to ship the product
Collaborate with the DLS team for updating and creating new components for the library
Successfully audited and reviewed ACE web application and 90:10 CIMB Retail mobile app UXUI screen
Successfully developed and updated relevant design documentation in Confluence
Successfully collaborate with cross-function departments such as Hybrid Remote Working Journey for EPICC Pack which was distributed to all CIMB Malaysia staffs’

Aug 2014 - Dec 2020

In-house Designer - Assistant Manager
Designer - Executive

CIMB ASEAN Research Institute (CARI ASEAN)

Currently known as CARI ASEAN Research and Advocacy
Promoted to Assistant Manager for outstanding work performance and ability to manage projects in April 2016
Successfully organised 31 physical and 8 online events from 2014 until 2021
Successfully published more than 100 online publications and 4 printed reports from 2014 until 2021
Help to achieve a consistent look and visual theme across the website and social media by promoting uniform fonts, formatting, colors, images, and layout
Successfully designed publications material, marketing, and event collaterals
Successfully planned, designed, and managed daily EDM campaigns
Successfully built and maintained landing pages and web pages
Analyze web traffic and search engine optimization (SEO).
Managed the database of email marketing subscribers
Provided mentorship to junior designers and interns
Collaborated with the project and research team to deliver outputs
Successfully cooperated with the Event team for design materials and assistance during various events

Sept 2012 - Aug 2014

Web Designer - Executive;
6 months Internship

Qinetics Solution Sdn Bhd

Completed a 6-month internship with the company and was hired as a permanent staff
Managed updates and upkeep of the e-commerce website
Design graphics for daily product promotions on the e-commerce website.
Plan, design, and blasted weekly EDM newsletters
Involved in a marketing tour to promote the e-commerce platform
Successfully created marketing materials for events
Maintained database and generate subscribers’ list for special promotion newsletter
Assisted the customer service team

Education

CGPA 3.37
Dean list for semester 5 to 8
Committee member of Interfaculty Sports Day
Second runner-up in futsal match

2007 - 2009

A Level (Biology)

Matriculation of Perak

Committee member of the Sports and Culture Bureau
Committee member of Women's Aspirational Day
Committee member of Paintball League
Committee member of Futsal League
First place in the Cultural Arts Night program

2006 - 2007

Sijil Pelajaran Malaysia (SPM)

Sekolah Menengah Kebangsaan Tinggi Port Dickson

First place, MSSM Hockey Competition, Port Dickson District Level
First runner-up for Choir Competition Music Festival (District Level)
Treasurer of Young Entrepreneurs Club
Assistant treasurer for 6th Scout Skill Jamboree
Marching competition, NGO, Port Dickson District Level

2009 - 2013

Bachelor of Computer Science with Honours (Major in Interactive Media)

Universiti Teknikal Malaysia Melaka (UTeM)

Certificates

Lean Six Sigma White Belt Certification (2023)
Foundation of Google Digital Marketing and e-Commerce (May 2023)
Google Ads for Beginners (June 2022)
Membership Certificate by The Interaction Design Foundation (2021)
Adobe Certified Expert in Dreamweaver CS5 (2012)
Certificate of Achievement in Microsoft Office Course (2007)

Skills & Expertise

Software/App

Platform

MAC | Windows

CMS

WordPress (Intermediate)

Wix (Intermediate)

Joomla (Basic)

Coding

HTML/CSS(Intermediate)

Javascript (Basic)

SQL (Basic)